Overview
Heritage Hills Rehabilitation & Healthcare Center, located in Smithfield, Rhode Island, offers a comprehensive range of services in a clean and welcoming environment. With a focus on holistic, person-centered care, the facility is staffed by a compassionate team of physicians, nurses, and healthcare professionals dedicated to enhancing the quality of life for each resident. The center specializes in skilled nursing, rehabilitation, and respite care.
Services & Support
Heritage Hills provides a variety of services, including subacute rehabilitation and long-term care. The facility is designed to meet the physical, emotional, and spiritual needs of its patients. Reviewers have noted the effectiveness of the physical therapy programs, with many residents showing improvement in their recovery journey. The staff is praised for their responsiveness, particularly in addressing the needs of residents during their stay.
Care Approach & Staff
The care approach at Heritage Hills emphasizes a team-oriented strategy, where nurses and healthcare professionals work collaboratively to ensure residents receive personalized attention. Many families have expressed appreciation for the friendly demeanor of the staff, highlighting their warmth and willingness to assist. However, some reviews indicate that response times for certain requests can be lengthy, which may affect the overall experience.
Who They Serve
Heritage Hills serves a diverse population, including individuals requiring rehabilitation after hospital stays and those needing long-term care. Families have shared positive experiences about the care provided to their loved ones, noting the supportive environment that helps residents feel comfortable and cared for.
Living Options & Amenities
The facility is noted for its cleanliness and well-maintained surroundings, contributing to a pleasant living experience for residents. Amenities are designed to support both recovery and comfort, making it a suitable choice for individuals seeking rehabilitation or long-term care.
Dining & Activities
While specific details on dining options were not extensively covered, several reviews mentioned meal quality and the availability of engaging activities, such as community events that foster social interaction among residents.
Room for Improvement
Despite positive feedback, some reviews raised concerns about the wait times for assistance, particularly when residents require help with basic needs. Additionally, there are critical accounts regarding communication and care oversight that suggest a need for improvement in these areas.
Summary
Heritage Hills Rehabilitation & Healthcare Center offers a supportive and clean environment for individuals in need of rehabilitation and skilled nursing care. While many families appreciate the compassionate staff and effective physical therapy services, attention to response times and communication may enhance the overall experience for residents and their families.