Overview
Greenville Center, located in Greenville, Rhode Island, is a skilled nursing and rehabilitation center that provides both short-term rehabilitation and long-term care services. The facility emphasizes compassionate care in a supportive environment, aiming to make residents feel safe and respected. Greenville Center is recognized as a Bronze AHCA Quality Award winner and is a WE HONOR VETERANS partner, indicating a commitment to quality care.
Services & Support
Greenville Center offers a range of services, including skilled nursing, rehabilitation, memory care, and hospice care. The facility accepts admissions seven days a week and welcomes tours for prospective residents and their families. The staff is noted for their kindness and helpfulness, contributing to a welcoming atmosphere for both residents and visitors.
Care Approach & Staff
The care approach at Greenville Center focuses on treating residents like family, with an emphasis on empathy, dignity, and personalized attention. Many families have expressed appreciation for the staff’s attentiveness and professionalism, highlighting their efforts to create a warm and supportive environment.
Who They Serve
Greenville Center serves a variety of residents, including those in need of rehabilitation and long-term care. Families have reported that their loved ones, including those with dementia, generally receive care tailored to their individual needs. However, experiences can vary widely, with some families expressing serious concerns regarding care quality.
Living Options & Amenities
The facility features a clean and well-furnished environment, with seasonal decorations and ample space for activities. Residents have access to a large courtyard with sitting areas, although some reviews indicate issues with room conditions and amenities, such as air conditioning and electrical outlets.
Dining & Activities
Greenville Center provides a calendar filled with activities for residents, although feedback on meal quality has been mixed. Some families have noted that residents can engage in various activities, contributing to their overall well-being.
Room for Improvement
There are significant concerns raised by families regarding the conditions in certain areas of the facility, particularly in the lockdown dementia ward. Reports of inadequate staffing, poor communication, and neglect have emerged, indicating a need for improvement in these areas. Families have expressed distress over the treatment of residents, particularly those with dementia.
What Families Say
Feedback from families is mixed. While some report positive experiences with attentive staff and a clean environment, others describe distressing situations involving neglect and inadequate care. Many families emphasize the importance of communication and responsiveness from staff, which has not always met expectations.
Summary
Greenville Center offers skilled nursing and rehabilitation services in a supportive environment, but experiences vary significantly among families. While some appreciate the friendly staff and clean facilities, serious concerns about care quality, particularly in specific areas of the center, have been raised. Families considering Greenville Center for their loved ones should weigh both positive and negative feedback carefully.