Overview
Visiting Angels, located in East Providence, Rhode Island, is a part of the nationwide network of Visiting Angels franchised home care agencies. They specialize in providing essential personal home care services that enable seniors to live independently in their own homes. Their offerings include in-home care, dementia care, respite care, senior personal care, elderly care, and companion care services.
Services & Support
Visiting Angels provides a variety of personalized home care services tailored to meet the individual needs of seniors. Their dedicated caregivers focus on ensuring the well-being of their clients, allowing them to maintain their independence. The agency emphasizes compassionate care and works to match clients with caregivers who can best support their health and well-being needs.
Care Approach & Staff
The staff at Visiting Angels is frequently described as compassionate, professional, and dedicated. Many reviews highlight the positive experiences clients have had with their caregivers, who are noted for being attentive and empathetic. The office staff also receives praise for their communication and support, contributing to a positive overall experience for both clients and employees.
What Families Say
Families express gratitude for the assistance provided by Visiting Angels, noting the positive impact that caregivers have on their loved ones’ lives. Clients appreciate the kindness and reliability of caregivers, with some specifically mentioning the helpfulness of the staff in navigating post-surgery challenges. However, there are mixed reviews regarding the employment experience, with some former employees expressing dissatisfaction with management and scheduling practices.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding communication and responsiveness from the office staff. A few reviews indicate that some individuals have faced challenges in reaching out for support or assistance, which could be an area for improvement.
Summary
Visiting Angels in East Providence, Rhode Island, is committed to providing quality home care services that prioritize the well-being and independence of seniors. With a focus on compassionate care and effective communication, they aim to support both clients and their families. While many have had positive experiences, there are noted areas where the agency could enhance its responsiveness and management practices.
