Overview
One Solution Home Care LLC., located in East Providence, Rhode Island, One Solution Home Care LLC, located in East Providence, Rhode Island, is a family-owned non-medical home care agency dedicated to assisting the elderly with a variety of personal care services. The agency focuses on providing support that allows clients to live independently and comfortably in their own homes, ensuring dignity and respect throughout the process.
Services & Support
One Solution Home Care offers a comprehensive range of services tailored to meet the unique needs of each client. Their offerings include personal care, bathroom assistance, light housekeeping, meal preparation, medication reminders, errands, outings, grocery shopping, and companionship. The agency is committed to providing customizable care plans that involve input from family members and medical professionals, ensuring that each client’s specific requirements are met.
Care Approach & Staff
The staff at One Solution Home Care is frequently described as compassionate, kind, and empathetic. The agency prides itself on treating both clients and caregivers like family, fostering a supportive environment. The office manager and other administrative staff are noted for their professionalism and dedication, which contributes to a positive experience for both caregivers and clients. Many caregivers express satisfaction with the working conditions and the respect they receive from the agency.
Who They Serve
One Solution Home Care primarily serves the elderly population, providing essential support to help them maintain their independence and quality of life. The agency caters to individuals transitioning from hospitals or rehabilitation facilities, ensuring they receive the necessary assistance for a safe return home.
Service Area
While the agency is based in East Providence, Rhode Island, it also provides services in nearby areas, including Swansea, Massachusetts. Their commitment to covering 24-hour care allows them to assist clients beyond standard office hours.
Scheduling & Availability
The office operates Monday through Friday from 8:30 AM to 4:00 PM, and is closed on weekends. However, One Solution Home Care has an on-call coordinator available for after-hours support, ensuring that clients can receive assistance whenever necessary.
What Families Say
Families have expressed gratitude for the quality of care provided by One Solution Home Care. Many reviews highlight the agency’s commitment to understanding client needs and matching them with appropriate caregivers. Positive feedback emphasizes the kindness and helpfulness of the staff, with some families noting their long-term relationship with the agency as a significant factor in their satisfaction.
Room for Improvement
Some feedback indicates that there may be inconsistencies in caregiver performance, with instances reported of caregivers being inattentive. Additionally, a few families have raised concerns about communication and organization within the agency, suggesting that improvements could be made in these areas.
Summary
One Solution Home Care LLC is a dedicated provider of non-medical home care services in East Providence, Rhode Island. With a focus on compassion and respect, the agency aims to support the elderly in living fulfilling and independent lives at home. While many families appreciate the quality of care and the supportive environment, there are areas for improvement in consistency and communication that the agency may address moving forward.
