Overview
Grandview Center, located in Cumberland, Rhode Island, is a 72-bed skilled nursing facility that offers a range of services including Short Stay Rehabilitation, Long Term Care, Respite Care, and Hospice Care. The facility is staffed with healthcare professionals dedicated to meeting the diverse needs of its residents, ensuring a supportive environment for recovery and care.
Services & Support
Grandview Center provides various services designed to assist residents in achieving their highest level of functioning. The facility’s Transitional Care Unit is staffed by licensed nurses who deliver complex medical care. Additionally, the Physical, Occupational, and Speech Therapy teams work closely with patients to facilitate safe and effective transitions back home or to appropriate community settings.
Care Approach & Staff
The staff at Grandview Center is generally noted for being friendly and attentive. Many reviews highlight the professionalism of nurses and aides, with specific praise for their caring approach. However, there have been concerns regarding the responsiveness of the management in certain situations, particularly in addressing residents’ medical needs and communication with families.
Who They Serve
Grandview Center caters to a variety of residents, including those requiring rehabilitation services, long-term care, and hospice care. The facility is equipped to support individuals with complex medical needs, providing tailored care to enhance their overall well-being.
Levels of Care
The facility offers multiple levels of care, including skilled nursing, rehabilitation, respite care, and hospice services. This variety allows families to find appropriate support for their loved ones, whether they need short-term rehabilitation or long-term assistance.
Living Options & Amenities
While the facility is described as comfortable and cozy, some reviews suggest that it could benefit from updates and improvements in cleanliness. Residents generally appreciate the friendly atmosphere and the attentiveness of the staff, although specific issues with the building’s upkeep have been noted.
What Families Say
Feedback from families is mixed. Many express satisfaction with the care provided, particularly in rehabilitation situations, noting that staff members are responsive and caring. However, concerns have been raised about the management’s communication and the handling of medical issues, which have left some families feeling uneasy about their loved ones’ care.
Room for Improvement
There are noted concerns regarding the management’s responsiveness to medical issues and the overall condition of the facility. Some families have reported experiences where staff did not adequately address their loved ones’ needs, leading to significant distress. Enhancing communication and addressing maintenance issues could improve overall satisfaction.
Summary
Grandview Center offers a range of skilled nursing services in a generally supportive environment. While many families appreciate the attentive care provided by the nursing staff, there are areas for improvement, particularly in management responsiveness and facility maintenance. Families considering Grandview Center should weigh these factors alongside the positive experiences reported by others.