Overview
Summer Villa, located in Coventry, Rhode Island, is an assisted living facility that aims to provide a supportive environment for its residents. The facility has received mixed feedback from families regarding the quality of care and cleanliness.
Services & Support
Summer Villa offers a range of services typical of assisted living facilities. These include assistance with daily living activities and planned activities aimed at fostering a sense of community among residents. However, some families have expressed concerns about the level of staffing and the overall cleanliness of the facility.
Care Approach & Staff
The staff at Summer Villa has been described as attentive and kind by some families, highlighting their genuine care for the residents. However, there are reports of insufficient staffing, particularly on certain floors, which raises concerns about the quality of care provided. The workload for staff members appears to be heavy, with some responsibilities overlapping, potentially impacting the attention given to residents.
What Families Say
Reviews from families reflect a range of experiences. Many appreciate the warm and welcoming atmosphere, noting the positive interactions between staff and residents. However, there are serious complaints regarding cleanliness, specifically mentioning issues such as bed bugs and scabies, which have raised alarms about the facility’s upkeep. Some families have reported feeling uncomfortable with the overall conditions, leading to a lack of confidence in the care provided.
Room for Improvement
There is a clear need for improvement in cleanliness and staffing levels at Summer Villa. Several families have pointed out the necessity for better maintenance of the facility, as well as more adequate staffing to ensure that residents receive the attention they need.
Summary
In summary, Summer Villa in Coventry, Rhode Island, presents a mixed picture for families considering assisted living options. While some families have had positive experiences and appreciate the community atmosphere, significant concerns regarding cleanliness and staffing levels must be addressed to enhance the quality of care for residents.
