Overview
York North Skilled Nursing and Rehabilitation Center, located in York, Pennsylvania, offers individualized post-hospital skilled nursing care in a comfortable environment. The facility aims to provide specialized care that focuses on the needs, interests, and abilities of each resident, facilitating a smoother transition during their recuperation.
Services & Support
The center provides a range of services including skilled nursing, rehabilitation, and physical therapy. While some residents have noted positive experiences with the therapy services, others have raised concerns about the overall level of care provided by the nursing staff.
Care Approach & Staff
Feedback regarding the staff has been mixed. Some visitors have reported friendly and welcoming interactions, praising the efforts of certain team members. However, numerous reviews highlight issues with responsiveness and care quality, indicating that some staff members may not meet the expectations of residents and their families.
Who They Serve
York North serves individuals requiring skilled nursing care, including those recovering from surgeries or needing rehabilitation services. The facility has been noted for accommodating residents with specific needs, although experiences can vary significantly.
Living Options & Amenities
The facility is described as clean and well-maintained by some visitors, although there are reports of areas needing improvement. Concerns have been raised about the cleanliness of certain rooms and common areas, with specific mentions of dust and maintenance issues.
Dining & Activities
Dining experiences at York North have received criticism, particularly regarding portion sizes and meal quality. Some residents have reported receiving inadequate meals, leading families to consider supplementing their loved ones’ diets with additional snacks.
What Families Say
Family feedback is notably polarized. While some appreciate the friendly atmosphere and the efforts of specific staff members, many others express serious concerns about the care quality and responsiveness, suggesting that improvements are necessary. Instances of delayed responses to call buttons and inadequate attention to residents’ needs have been highlighted in multiple reviews.
Room for Improvement
A significant number of reviews indicate a need for improvement in staff responsiveness and overall care quality. Families have expressed dissatisfaction with the level of attention their loved ones receive, particularly in urgent situations.
Summary
York North Skilled Nursing and Rehabilitation Center provides a range of skilled nursing and rehabilitation services in York, Pennsylvania. While there are positive remarks regarding certain staff members and the therapy services, the facility faces challenges related to care consistency and responsiveness. Families considering this center should weigh the mixed feedback carefully.
