Overview
WellSpan VNA Home Care – York, located in York, Pennsylvania, provides home health care services that include nursing, occupational therapy, and physical therapy. Their goal is to deliver compassionate care tailored to the needs of each patient.
Services & Support
WellSpan VNA Home Care – York offers a range of services including skilled nursing, occupational therapy (OT), and physical therapy (PT). Many families have reported positive experiences with the OT and PT staff, highlighting their kindness and helpfulness. Patients have noted significant improvements in their conditions, particularly in wound healing, which some families attributed to the effective care provided.
Care Approach & Staff
The staff at WellSpan VNA Home Care – York is frequently described as attentive and compassionate. Families have appreciated the alignment of care goals between the staff and their loved ones. However, there have been concerns regarding interactions with some administrative staff, where families felt that communication could be more respectful and professional.
Who They Serve
WellSpan VNA Home Care – York serves a variety of patients in need of home health care, including those requiring rehabilitation services such as OT and PT. Families have shared positive experiences regarding the care provided to their loved ones, indicating that the services are designed to meet individual patient needs.
Room for Improvement
Some families expressed dissatisfaction with the intake process, specifically mentioning a lack of professionalism from certain staff members. There were instances where families felt their concerns were not adequately addressed, which contributed to a negative experience during a challenging time.
Summary
WellSpan VNA Home Care – York offers valuable home health care services with a focus on patient-centered care. While many families praise the nursing and therapy staff for their compassionate approach, there are areas for improvement in communication and professionalism among some administrative personnel. Overall, the agency is known for its effective therapy services and dedication to patient care.
