Overview
Caresify Home Care, located in York, Pennsylvania, is a licensed home care agency that offers non-medical in-home care services. The agency is Joint Commission accredited and holds an A+ rating with the Better Business Bureau (BBB). Caresify provides a range of services designed to support seniors, individuals with disabilities, and those with intellectual or developmental differences. Their offerings include personal care, companionship, and respite services, all customized to meet the unique needs of each client.
Services & Support
Caresify Home Care specializes in non-medical in-home care, focusing on personal care, companionship, and respite services. They aim to provide support tailored to the individual needs of their clients, ensuring a compassionate and dignified care experience. However, some clients have reported challenges with service fulfillment, including issues with staff availability and communication.
Care Approach & Staff
The agency emphasizes a compassionate approach to care, aiming to serve families with dignity and professionalism. While some staff members, such as the scheduling coordinator, have been praised for their professionalism and helpfulness, there are concerns about the overall reliability of caregivers. Clients have reported difficulties with staff communication and timeliness, which can impact the quality of care provided.
Who They Serve
Caresify Home Care serves a diverse clientele, including seniors and individuals with disabilities or developmental differences. They strive to meet the specific needs of their clients, although experiences can vary significantly based on staff assignments and availability.
Service Area
Caresify Home Care operates in York, Pennsylvania, and serves several surrounding counties, including Berks, Carbon, Lehigh, Northampton, Luzerne, Schuylkill, Dauphin, Lebanon, and Lancaster.
What Families Say
Feedback from families has been mixed. While some clients appreciate the dedication of individual staff members, others express frustration with the agency’s communication and reliability. Issues such as caregivers being late or not showing up, along with a lack of backup staff, have been highlighted as significant concerns. Additionally, some clients have noted that caregivers may not fulfill their responsibilities effectively without oversight.
Room for Improvement
There are several areas where Caresify Home Care could enhance their services. Clients have reported issues with caregiver reliability, including inconsistent attendance and communication lapses. Additionally, concerns about staff not following through on promises, such as assisting with transportation, have been noted. Improving the consistency and accountability of caregivers may help address these ongoing challenges.
Summary
Caresify Home Care offers a range of in-home care services in York, Pennsylvania, with a focus on supporting seniors and individuals with disabilities. While the agency has received commendations for its compassionate approach and certain staff members, there are notable challenges regarding caregiver reliability and communication. Families considering Caresify should weigh both the positive experiences and the concerns raised by clients to make an informed decision.
