Overview
River View Nursing and Rehabilitation Center, located in Wilkes-Barre, Pennsylvania, is dedicated to fostering an environment that promotes active and fulfilling lifestyles for its residents. The facility is known for its commitment to personalized wellness programs tailored to the unique needs and interests of each individual.
Services & Support
River View offers a range of services including rehabilitation, respite care, and social worker support. The professional team works diligently to ensure that residents receive compassionate care and support throughout their stay. Many families have noted the thoroughness and dedication of the staff, highlighting their efforts to keep families informed about their loved ones’ health and well-being.
Care Approach & Staff
The care approach at River View is centered on compassion and professionalism. Staff members are frequently described as welcoming, attentive, and committed to providing a nurturing environment. Reviews express appreciation for specific team members who go above and beyond to enhance the residents’ experience, offering personalized attention and support.
Who They Serve
River View serves a diverse population of residents, including those in need of rehabilitation and long-term care. Families have shared positive experiences regarding the care provided to their loved ones, with many expressing gratitude for the support their family members received during their stay.
Levels of Care
The facility provides various levels of care, including skilled nursing and rehabilitation services. Residents benefit from tailored programs designed to meet their specific health needs, helping them achieve their recovery goals.
Living Options & Amenities
River View boasts a clean and welcoming environment, which many visitors describe as feeling like home. The facility offers various amenities to enhance residents’ quality of life, including activities and dining options that cater to different preferences.
Dining & Activities
The dining experience at River View has received positive remarks, with residents enjoying delicious meals. The activities team is noted for organizing engaging programs that promote social interaction and enrichment for residents.
Room for Improvement
While many reviews highlight the positive experiences at River View, there are concerns regarding consistency in care, particularly related to personal items and the attention given to residents’ needs. Some families have reported issues with cleanliness and staff responsiveness, indicating areas where improvements could be beneficial.
What Families Say
Families have expressed a mix of sentiments about River View. Many commend the compassionate care and support provided by the staff, while others have raised concerns about specific experiences, particularly regarding the handling of personal belongings and the overall attentiveness of staff. Overall, the feedback reflects a dedication to care, with some calls for enhanced consistency and responsiveness.
Summary
River View Nursing and Rehabilitation Center offers a supportive and compassionate environment for residents in Wilkes-Barre, Pennsylvania. With a focus on personalized care, the facility aims to meet the diverse needs of its residents through a dedicated team and various services. While many families report positive experiences, there are areas for improvement that could enhance the overall quality of care and resident satisfaction.
