Overview
America’s Home Health Services, located in Wilkes-Barre, Pennsylvania, has been providing home health care for over 13 years. The company focuses on delivering exceptional, cost-effective, and family-centered care for the sick, elderly, and disabled. Their aim is to meet both medical and personal needs within the comfort of clients’ homes.
Services & Support
America’s Home Health Services offers a comprehensive range of home care services designed to promote independence and enhance the quality of life for individuals in their own homes. Their services include personalized support with daily living activities, household errands, and specialized assistance for individuals with developmental disabilities. Additionally, they provide paid family caregiving options to support those caring for loved ones.
Care Approach & Staff
The company emphasizes a compassionate and empathetic approach to care. Many families have expressed appreciation for the professionalism and dedication of the caregivers and consultants. For instance, clients have noted the responsiveness and commitment of the staff, particularly praising the efforts of certain consultants in ensuring that individual needs are met effectively.
Who They Serve
America’s Home Health Services caters to a wide range of clients, including the elderly, individuals with developmental disabilities, and those in need of general home health support. Their services are tailored to accommodate the unique needs of each client, allowing them to maintain their independence and comfort at home.
What Families Say
Feedback from families highlights both positive and negative experiences with America’s Home Health Services. Many clients commend the caring and compassionate nature of the caregivers, expressing gratitude for the support provided during challenging times. However, some reviews indicate concerns about communication and reliability, with reports of poor communication and missed appointments.
Room for Improvement
Several reviews mentioned issues with communication and reliability, including instances of no-shows and difficulties in reaching the HR department. These concerns suggest that there may be areas for improvement in operational consistency and client communication.
Summary
America’s Home Health Services offers a range of home health care solutions in Wilkes-Barre, Pennsylvania, focusing on compassionate and family-oriented care. While many families appreciate the dedication of the staff and the quality of care provided, there are notable concerns regarding communication and reliability that the company may need to address. Overall, they remain a significant resource for those seeking in-home health support.
