Overview
North Penn Manor, located in Wilkes-Barre, Pennsylvania, is an assisted living facility that aims to provide personalized care in a smaller, home-like environment. The facility is designed to be clean and welcoming, with decorations that add a personal touch.
Services & Support
North Penn Manor offers a range of services focused on personal care. The attentive staff is noted for their genuine concern for residents’ well-being, ensuring that individual health changes are monitored and addressed promptly.
Care Approach & Staff
The care approach at North Penn Manor emphasizes a personal connection between staff and residents. The owner is actively involved in getting to know each resident, fostering a caring atmosphere that many families have appreciated. Reviewers have highlighted the staff’s attentiveness and commitment to providing a supportive environment.
Who They Serve
North Penn Manor primarily serves seniors who require assistance with daily living activities. Families have shared positive experiences regarding the care provided to their loved ones, particularly in how the facility accommodates individual needs.
Living Options & Amenities
The facility features homey rooms that are furnished and equipped with private bathrooms. The smaller size of North Penn Manor allows for a more personalized experience compared to larger facilities, which some families have found to be beneficial.
What Families Say
Reviews reflect a mixed experience at North Penn Manor. While some families express gratitude for the attentive care their loved ones received, others have raised serious concerns about the quality of care. Positive feedback highlights the clean environment and the genuine care from staff, whereas negative comments warn against sending family members to the facility.
Room for Improvement
Some reviews indicate that experiences at North Penn Manor can vary significantly, with mentions of serious concerns regarding care in certain instances. Families are encouraged to thoroughly evaluate the facility based on their unique needs.
Summary
In summary, North Penn Manor in Wilkes-Barre, Pennsylvania, offers assisted living in a smaller, more personal setting. While many families appreciate the attentive staff and homey atmosphere, there are concerns noted in some reviews that potential residents and their families should consider.
