Overview
Heartland Hospice, located in Wexford, Pennsylvania, is dedicated to providing compassionate end-of-life care. As part of the Gentiva family of hospice and home health providers, Heartland Hospice focuses on delivering physical, emotional, and social support to patients and their families facing terminal diagnoses. Their mission is to enable individuals to live with dignity and grace during challenging times.
Services & Support
Heartland Hospice offers a range of services designed to meet the unique needs of patients and their families. These include 24-hour nursing care, symptom management, and emotional support. Their team works closely with families to develop personalized care plans that address specific needs, ensuring that patients receive comprehensive support. Additionally, they provide professional grief counseling and bereavement services for up to 13 months after a loved one’s passing.
Care Approach & Staff
The care approach at Heartland Hospice emphasizes kindness and compassion, as echoed by many families in their reviews. Patients and their families appreciate the attentive and friendly nature of the staff, who often become like friends during visits. The team includes physicians, nurses, social workers, hospice aides, volunteers, and chaplains, all committed to addressing the emotional, spiritual, and physical needs of those in their care.
Who They Serve
Heartland Hospice serves patients with life-limiting illnesses who have a life expectancy of six months or less. This includes individuals with conditions such as end-stage heart disease, COPD, Alzheimer’s disease, and ALS. The hospice care provided is tailored to support not just the patients, but also their families, ensuring that everyone involved receives the necessary assistance during this difficult time.
What Families Say
Families consistently express gratitude for the care received from Heartland Hospice. Many highlight the kindness and support provided by staff members, noting that they are treated with respect and empathy. One family shared that the team became “dear friends,” providing both professional guidance and personal encouragement. The ability of the staff to communicate effectively and offer comfort during challenging moments has been particularly appreciated, with families feeling reassured and supported throughout the hospice journey.
Room for Improvement
While the overall feedback is overwhelmingly positive, some families have expressed a desire for even more personalized engagement during visits. Ensuring that every interaction meets the high expectations set by the staff’s reputation for kindness could further enhance the experience for families.
Summary
Heartland Hospice in Wexford, Pennsylvania, is committed to providing compassionate and comprehensive hospice care. With a focus on kindness and emotional support, their dedicated team works to ensure that patients and families feel valued and cared for throughout the end-of-life journey. The positive experiences shared by families highlight the effectiveness of their approach, making Heartland Hospice a trusted choice for those in need of end-of-life care.
