Overview
Aveanna Home Health, located in West Pittston, Pennsylvania, is dedicated to providing home healthcare services aimed at improving the lives of patients. The agency offers a range of services including home health care, hospice care, and private duty nursing. Their goal is to support patients in recovering at home, maintaining independence, and managing chronic conditions under the guidance of healthcare professionals.
Services & Support
Aveanna Home Health provides a variety of services designed to meet the needs of their patients. This includes sending a team of care professionals, such as nurses, therapists, and aides, to deliver personalized care plans directly in the home. Their services are intended to assist with recovery following hospitalization, manage chronic illnesses, and support medication management.
Care Approach & Staff
The agency emphasizes a commitment to clinical excellence and innovative care solutions. However, reviews indicate mixed experiences with staff. Some families reported that the staff displayed dedication to patient care, while others expressed concerns regarding communication and reliability. Instances of missed appointments and inconsistent information from staff members have been noted, leading to frustration among families.
Who They Serve
Aveanna Home Health serves a diverse clientele, including adults and children in need of home health services. Their focus is on individuals who require assistance with recovery, chronic illness management, and support in maintaining independence at home.
Room for Improvement
Feedback from families highlights areas for improvement, particularly regarding communication and the reliability of service delivery. Some clients experienced delays in receiving therapy and inconsistent scheduling, which can lead to confusion and dissatisfaction.
Summary
Aveanna Home Health in West Pittston, Pennsylvania, offers essential home healthcare services aimed at enhancing patient independence and recovery. While the agency has a strong commitment to patient care, some families have reported challenges with communication and service consistency. As such, prospective clients may want to consider these factors when evaluating their options for home health care.