Overview
Seneca Place, located in Verona, Pennsylvania, is a retirement community that offers a range of services including assisted living, skilled nursing, and rehabilitation care. The facility aims to provide 24-hour support and personal health care services to patients who no longer require hospital care. A professional team, consisting of certified nurse practitioners, registered nurses, and certified nursing assistants, is dedicated to enhancing the quality of life for residents.
Services & Support
Seneca Place provides a variety of services designed to meet the diverse needs of its residents. These include skilled nursing care, physical therapy, and hospice care. The community also offers independent living options for those seeking a more active lifestyle with minimal assistance. However, some reviews indicate concerns regarding the consistency and quality of care provided, particularly in skilled nursing and rehabilitation services.
Care Approach & Staff
The care approach at Seneca Place is centered around providing personalized assistance and support. While some residents have noted the professionalism and kindness of certain staff members, others have expressed dissatisfaction with the overall responsiveness and attentiveness of the nursing staff. Reports of delayed response times to patient requests and inadequate communication regarding care have raised concerns among families.
Who They Serve
Seneca Place serves a diverse population, including individuals in need of rehabilitation, those requiring skilled nursing care, and residents seeking assisted living options. The facility aims to cater to patients transitioning from hospital care to a supportive living environment.
Levels of Care
The facility offers multiple levels of care, including independent living for those needing minimal assistance, assisted living for individuals requiring more support, and skilled nursing for residents with complex medical needs. Despite this range of options, reviews indicate that the quality of care can vary significantly.
Dining & Activities
While some residents have reported that the dining experience is satisfactory, others have criticized the quality of food provided. The community does offer activities aimed at engaging residents and promoting a sense of community.
Room for Improvement
Feedback from families highlights several areas needing improvement, particularly in staff responsiveness and communication. Instances of delayed care, missed medication, and lack of attention to patient needs have been recurrent themes in reviews. Additionally, concerns about cleanliness and maintenance of the facility have been raised.
Summary
Seneca Place in Verona, Pennsylvania, offers a range of retirement living options, including assisted living and skilled nursing care. While the facility boasts a professional staff and a variety of programs, reviews indicate that there are significant challenges regarding care quality and responsiveness. Families considering Seneca Place should weigh these factors carefully to determine if it meets their loved ones’ needs.
