Overview
Visiting Angels Senior Homecare of Verona, located in Verona, Pennsylvania, is part of a nationwide network dedicated to providing essential personal home care services. Their mission is to support seniors in maintaining their independence at home while ensuring they receive compassionate and respectful care. The agency offers a range of services tailored to meet individual needs, allowing elderly clients to live comfortably in their own homes.
Services & Support
Visiting Angels of Verona provides a variety of in-home care services, including personal care, dementia care, respite care, and companion care. Their caregivers are trained to assist with daily activities, ensuring that seniors receive the support they need for their health and well-being. The agency emphasizes personalized care, customizing services to fit the unique preferences and requirements of each client.
Care Approach & Staff
The staff at Visiting Angels is frequently described as compassionate and patient. Families have noted that the caregivers are hardworking and dedicated, often going above and beyond to assist not only the clients but also their families. The agency values the importance of one-on-one care and strives to provide a supportive environment for both clients and caregivers.
Who They Serve
Visiting Angels primarily serves seniors and disabled individuals who require assistance with daily living activities. Their services are designed to support those who wish to remain in their own homes while receiving the care they need. The agency has a history of serving families across various locations, emphasizing their commitment to quality care.
Service Area
The agency is based in Verona, Pennsylvania, and serves the surrounding areas, including Pittsburgh and Monroeville, as well as other eastern suburban communities. This broad service area allows them to reach a diverse range of clients in need of home care support.
What Families Say
Families have shared mixed experiences with Visiting Angels of Verona. Many commend the agency for its dedicated caregivers and the compassionate care provided. Specific caregivers have been highlighted for their exceptional service and willingness to assist with various needs. However, some families have expressed concerns regarding communication, noting difficulties in reaching the office and receiving timely responses.
Room for Improvement
While many families appreciate the quality of care, there have been remarks about challenges in communication, such as difficulties in reaching staff by phone or getting timely callbacks. Addressing these concerns could enhance the overall experience for families seeking support.
Summary
Visiting Angels Senior Homecare of Verona offers a range of personalized in-home care services aimed at supporting seniors in maintaining their independence. With a dedicated staff known for their compassion and hard work, the agency strives to provide high-quality care tailored to individual needs. While many families express satisfaction with the caregivers, improving communication could further enhance their service.