Overview
Reward Senior Care of Turtle Creek, located in Turtle Creek, Pennsylvania, is part of a family-owned network of senior living facilities. The facility emphasizes quality personal care and aims to enrich the lives of its residents.
Services & Support
Reward Senior Care offers assisted living services, focusing on meeting the individual needs of its residents. The management has been actively working on improvements, including the introduction of more activities and enhancements to the dining experience.
Care Approach & Staff
The staff at Reward Senior Care is described as hardworking and dedicated to the well-being of residents. However, there have been concerns regarding staffing levels, which some families feel may impact the quality of care provided.
Who They Serve
The facility caters to seniors requiring assisted living services, providing a supportive environment that aims to treat residents like family members.
Levels of Care
Reward Senior Care provides assisted living, allowing residents to maintain a level of independence while receiving necessary support.
Living Options & Amenities
Residents have access to various activities, and the facility recognizes special occasions, such as birthdays and holidays. However, there have been reports of issues related to room conditions, including inadequate heating and hot water, which have raised concerns among families.
Dining & Activities
The dining experience has reportedly improved, with residents enjoying the food and the activities organized by the facility. Families appreciate the efforts made to enhance the overall experience for residents.
Room for Improvement
Several reviews indicate ongoing issues with heating and hot water in some rooms, particularly during colder months. Families have expressed concern about the living conditions, including the potential fire hazards associated with the absence of adequate heating solutions.
Summary
Reward Senior Care of Turtle Creek strives to provide quality assisted living services in a family-oriented environment. While there are positive changes and improvements noted by some families, there are also significant concerns regarding room conditions and staffing levels that potential residents and their families should consider.