Overview
Scranton Health Care Center, located in Scranton, Pennsylvania, is a 44-bed community that provides skilled nursing care and short-term rehabilitation in a warm and intimate environment. As a smaller facility, it emphasizes a home-like atmosphere, enabling the staff to deliver personalized care services and create meaningful connections with residents. The center is dedicated to meeting the individual needs of its patients through a range of rehabilitation and long-term care services.
Services & Support
The center offers a variety of services including skilled nursing, rehabilitation, and support from social workers. Families have noted the exceptional care provided by the staff, who are described as compassionate and attentive. The facility also provides memory care services, ensuring that residents with cognitive impairments receive the specialized attention they need.
Care Approach & Staff
At Scranton Health Care Center, the care approach is person-centered, allowing the staff to tailor services to the individual needs of each resident. Reviewers frequently highlight the kindness and professionalism of the nursing staff, CNAs, and social services team. Many families have expressed gratitude for the staff’s commitment to creating a supportive and engaging environment for their loved ones.
Living Options & Amenities
The facility is designed to foster a community atmosphere, with a range of residential amenities that enhance the quality of life for residents. The activities team provides a full schedule of engaging events, including community outings and seasonal crafts, ensuring that residents remain active and socially connected.
Dining & Activities
Dining at Scranton Health Care Center is noted for its variety and quality, with many families appreciating the plentiful food options available. The activities offered are diverse and designed to cater to the interests of the residents, contributing to their overall well-being and enjoyment during their stay.
What Families Say
Families have shared overwhelmingly positive experiences regarding the care their loved ones receive. Many reviews commend the facility for its cleanliness, friendly staff, and the personal connections that staff members build with residents. However, there are concerns raised about communication and admissions processes, particularly regarding language barriers and the handling of sensitive situations.
Room for Improvement
While many families express satisfaction with the care provided, there have been reports of unprofessional behavior from some staff members during the admissions process. This has led to frustrations for families trying to navigate the system for their loved ones.
Summary
Overall, Scranton Health Care Center is recognized for its compassionate care, engaging activities, and supportive environment. Families appreciate the dedication of the staff and the home-like atmosphere that enhances the quality of life for residents. Despite some noted challenges, the facility remains a recommended choice for those seeking skilled nursing and rehabilitation services in Scranton, Pennsylvania.
