Overview
Green Ridge Care Center, located in Scranton, Pennsylvania, is a skilled nursing facility that has been serving the community since 2005. The center aims to provide state-of-the-art care, including long-term and short-term rehabilitation services. With a focus on helping patients reach their highest physical and functional potential, the facility offers a range of therapies to meet individual needs.
Services & Support
Green Ridge Care Center provides comprehensive services, including skilled nursing care, long-term care, and short-term rehabilitation therapy. The facility features physical, occupational, and speech therapy programs designed to assist patients in their recovery and daily living activities. The center also offers amenities such as in-room TV and cable service for those in the rehabilitation unit.
Care Approach & Staff
The care approach at Green Ridge emphasizes compassion and personalized attention. Many families have noted the dedication of the nursing staff and aides, highlighting their friendly and helpful demeanor. While some reviews express satisfaction with the quality of care and communication, others raise concerns about staff responsiveness and overall treatment quality.
Who They Serve
Green Ridge Care Center caters to older adults in the Scranton and Wilkes Barre area, providing services tailored to the needs of seniors. The facility is designed to accommodate both long-term residents and those requiring short-term rehabilitation after hospital stays.
Living Options & Amenities
The center offers a comfortable living environment with various amenities to enhance the quality of life for residents. Activities such as music therapy, seasonal cookouts, and holiday celebrations are part of the community experience, promoting engagement and social interaction among residents.
What Families Say
Feedback from families is mixed. While some express gratitude for the compassionate care their loved ones received, others have voiced serious concerns regarding the treatment and conditions at the facility. Instances of poor communication and dissatisfaction with staff behavior have been reported, particularly in relation to urgent care situations.
Room for Improvement
Several reviews indicate a need for improvement in staff engagement and responsiveness. Concerns about communication and the overall treatment of residents have been highlighted, suggesting that families should thoroughly assess the care environment.
Summary
Green Ridge Care Center offers skilled nursing and rehabilitation services in Scranton, Pennsylvania. While many families appreciate the compassionate care provided by the staff, there are notable concerns regarding communication and the quality of service in certain situations. Families considering this facility are encouraged to weigh both the positive experiences and the critical feedback shared by others.
