Overview
Visiting Angels, located in Scranton, Pennsylvania, is part of a nationwide network of home care agencies dedicated to providing essential personal home care services. Their mission is to support seniors in living independently in their own homes while ensuring they receive compassionate and high-quality care.
Services & Support
Visiting Angels offers a range of services tailored to meet the individual needs of seniors. These include in-home care, dementia care, respite care, and companion care services. The agency focuses on personalized care, allowing families to feel secure knowing their loved ones are well-supported. Many families have noted the caregivers’ ability to connect with clients, treating them not just as patients but as friends.
Care Approach & Staff
The team at Visiting Angels is frequently described as compassionate, friendly, and professional. Caregivers are known for their flexibility and willingness to adapt to both the needs of the clients and their families. The administrative staff is also recognized for their supportive approach, helping to manage scheduling and communication effectively. This supportive work environment contributes to a positive experience for both caregivers and clients.
Who They Serve
Visiting Angels primarily serves seniors who require assistance with daily living activities. Their services are designed to cater to the unique needs associated with aging, including those with dementia and other health concerns. Families have expressed gratitude for the agency’s ability to provide not just care, but companionship, allowing their loved ones to maintain a sense of independence.
Service Area
Visiting Angels serves the Scranton area and extends its services to Lackawanna and parts of Wyoming Counties. This broad service area allows them to reach a diverse range of clients in need of home care support.
What Families Say
Families commend Visiting Angels for their outstanding service and the genuine care provided by the staff. Many reviews highlight the compassionate nature of caregivers and their ability to form meaningful relationships with clients. One family shared a particularly impactful story about a caregiver who advocated for their loved one during a hospital visit, demonstrating the agency’s commitment to client well-being.
Room for Improvement
While many families have had positive experiences, a few noted that the agency could improve in areas such as communication regarding scheduling changes. However, the overall sentiment remains overwhelmingly positive, with families feeling supported and cared for.
Summary
Visiting Angels in Scranton, Pennsylvania, is dedicated to providing personalized and compassionate home care services for seniors. With a team of caring professionals, they ensure that clients receive not only the assistance they need but also the companionship that enhances their quality of life. Families appreciate the agency’s commitment to flexibility and support, making it a trusted choice for home care in the community.
