Overview
Home Helpers Home Care of Scranton Wilkes-Barre, PA, located in Scranton, Pennsylvania, is dedicated to providing comprehensive home care services that support individuals in maintaining their independence at home. With a focus on personalized care, they aim to enhance the quality of life for their clients through their Cared-4 program, which includes services like 24/7 emergency response and wellness checks.
Services & Support
Home Helpers offers a range of services designed to meet the diverse needs of seniors and adults. Their Cared-4 program is central to their approach, providing not only emergency response but also nutrition and well-being support. Families can expect assistance with daily living activities, ensuring that clients receive the care they need to thrive in their own homes.
Care Approach & Staff
The caregivers at Home Helpers are frequently described as compassionate, professional, and attentive to the needs of their clients. Families have noted the effort made by the administrative staff to match caregivers with clients based on individual requirements, which has resulted in positive experiences for many. The management is also highlighted for being supportive and responsive, contributing to a positive work environment for the caregivers.
Who They Serve
Home Helpers primarily serves seniors and adults who wish to remain independent in their homes. They have experience working with clients who have various needs, including those requiring assistance due to age-related issues or chronic conditions.
What Families Say
Reviews from families emphasize the positive impact Home Helpers has had on their lives. Many express gratitude for the peace of mind provided by the caregivers, noting that the support has alleviated stress and allowed for more quality time with loved ones. Clients have reported feeling more sociable and engaged due to the interactions with their caregivers, who are often described as a bright spot in their day.
Room for Improvement
While many families have expressed satisfaction with the services, some have indicated a desire for even more personalized attention in certain cases. This feedback suggests that there may be room for further enhancement in tailoring care plans to individual needs.
Summary
Overall, Home Helpers Home Care of Scranton Wilkes-Barre, PA, is recognized for its commitment to quality care and the well-being of its clients. With a dedicated team of caregivers and a supportive management structure, they strive to meet the needs of families seeking home health care solutions. The positive feedback from clients and their families underscores the agency’s reputation as a trusted provider in the community.
