Overview
GHG Homecare, located in Scranton, Pennsylvania, is dedicated to providing professional and personal home health care services. The company aims to enhance the quality of life for its clients through a patient-centric approach, employing trained and knowledgeable home health aides.
Services & Support
GHG Homecare offers a range of services designed to support adults and elderly citizens who require assistance in maintaining their independence at home. The team is committed to understanding and accommodating the specific needs of each client, ensuring that they receive the appropriate care tailored to their individual circumstances.
Care Approach & Staff
The staff at GHG Homecare is frequently described as compassionate and attentive. Many clients have highlighted the responsiveness of the office staff, particularly a case manager who is noted for her dedication and willingness to assist with any questions or concerns. The company emphasizes treating clients with respect and dignity, akin to caring for family members.
Who They Serve
GHG Homecare serves adults and elderly citizens in need of home health care services. The organization is committed to providing support that allows clients to live independently while receiving the necessary assistance for their daily needs.
What Families Say
Reviews from families indicate a high level of satisfaction with GHG Homecare. Clients appreciate the prompt attention to issues and the understanding nature of the staff. Many have specifically mentioned the positive impact of the case manager, who is described as being consistently available and supportive. Families feel that their concerns are heard and addressed, contributing to a sense of trust in the care provided.
Room for Improvement
Some feedback has pointed out concerns regarding compensation for caregivers, with reports indicating that pay rates may not reflect the level of experience. This aspect may be something for the company to consider as they strive to retain quality staff.
Summary
GHG Homecare in Scranton, Pennsylvania, is characterized by its commitment to quality home health care and a strong focus on client needs. With a dedicated staff that is responsive and respectful, the company has made a positive impact on the lives of many families. While there are areas for improvement regarding caregiver compensation, the overall sentiment reflects a supportive environment for both clients and employees.
