Overview
The Gardens of Green Ridge, located in Scranton, Pennsylvania, specializes in assisted living, memory care, and respite care. This state-of-the-art senior living community has been providing compassionate care since 2014. The facility is conveniently situated near I-81 and offers a serene environment with nearby shops, parks, and walking paths along the Lackawanna River.
Services & Support
At The Gardens of Green Ridge, residents benefit from a range of services designed to promote individual wellness and independence. The dedicated staff provides 24-hour personal care, restaurant-style meals, individualized support plans, weekly laundry, housekeeping, and routine wellness checks. Additionally, residents can participate in various social and recreational programs that enhance their quality of life.
Care Approach & Staff
The staff at The Gardens of Green Ridge are noted for their friendliness and commitment to resident care. Many reviews highlight the staff’s willingness to go above and beyond to ensure residents are comfortable and well-cared for. The team members are described as treating residents like family, fostering a warm and supportive atmosphere.
Living Options & Amenities
Residents enjoy a clean and home-like environment at The Gardens of Green Ridge. The facility offers a variety of amenities, including access to snacks and complementary items available 24/7, ensuring that residents have what they need outside of regular meal times. The establishment is recognized for its cleanliness and welcoming atmosphere, contributing to a positive living experience.
What Families Say
Feedback from families highlights the caring nature of the staff and the quality of care provided. Many families express satisfaction with the level of attention their loved ones receive, noting that the staff’s efforts significantly contribute to their family members’ comfort. However, there are serious concerns raised by some families regarding administrative issues and care quality, indicating a need for attention in these areas.
Room for Improvement
While many reviews praise the staff and the overall quality of care, there are notable concerns regarding the administration and specific incidents of care that some families have reported. These include allegations of mishandling sensitive situations and a lack of accountability. It is essential for prospective residents and their families to consider these aspects when evaluating care options.
Summary
The Gardens of Green Ridge is a senior living community that offers a range of services, including assisted living, memory care, and respite care, all within a clean and supportive environment. The dedicated staff are recognized for their compassionate care, although there are administrative challenges that may need to be addressed. Families looking for a caring community in Scranton may find The Gardens of Green Ridge to be a suitable option, but should remain informed about the ongoing concerns noted by some residents and families.
