Overview
CareGivers America, located in Sayre, Pennsylvania, is dedicated to providing in-home personal care and homemaker services. Founded in 2002, the organization has expanded its offerings to include home health nursing, therapy, and medical supplies, aiming to meet a wide range of home care needs for individuals of and circumstances.
Services & Support
CareGivers America offers a variety of services designed to support individuals in their homes. These include caregiver and homemaker services, home health nursing, therapy, and assistance with medical supplies and home adaptations. Their mission centers around keeping individuals comfortable and safe in their own homes, addressing diverse needs regardless of a person’s age or diagnosis.
Care Approach & Staff
The staff at CareGivers America is described as friendly and professional, with some reviews highlighting their understanding and compassion towards clients. However, there have been concerns raised regarding the qualifications of some caregivers and instances of staffing shortages, which can impact the quality of care provided.
Who They Serve
CareGivers America serves a diverse clientele, including individuals requiring personal care and those needing homemaker services. The organization aims to accommodate various needs, making their services suitable for clients with different backgrounds and health conditions.
What Families Say
Feedback from families has been mixed. While some families appreciate the friendly and professional demeanor of the staff, others have expressed dissatisfaction with the service delivery. Issues such as short staffing, lack of communication regarding caregiver availability, and the qualifications of caregivers have been noted. One reviewer mentioned a particularly negative experience involving unsafe conditions, which raises concerns about the overall management of care assignments.
Room for Improvement
There are several areas where families have indicated that CareGivers America could improve. Concerns include the need for better communication regarding caregiver assignments and replacements, as well as ensuring that staff members are adequately qualified for the tasks they are assigned.
Summary
CareGivers America in Sayre, Pennsylvania, offers a range of home health services aimed at supporting individuals in their own homes. While the staff is generally viewed as friendly and understanding, there are notable concerns regarding staffing levels and caregiver qualifications. Families seeking care should consider these factors when evaluating their options.
