Overview
Suncrest Hospice – Philadelphia, located in Plymouth Meeting, Pennsylvania, is dedicated to providing high-quality hospice care to patients facing life-limiting illnesses. Their mission emphasizes exceptional clinical care, clear communication, and a commitment to exceeding customer expectations. The organization prides itself on its compassionate and professional team, which is seen as its greatest asset.
Services & Support
Suncrest Hospice offers a range of hospice care services tailored to the individual needs of patients and their families. They focus on providing support in the comfort of home, allowing loved ones to spend their final days surrounded by family and friends. The team collaborates closely with patients, their physicians, and families to develop personalized care plans that address specific preferences and needs.
Care Approach & Staff
The team at Suncrest is described as genuine, compassionate, and professional. Many families have praised the care provided by individual nurses and aides, highlighting their empathy and dedication during difficult times. However, some reviews indicate that there may be inconsistencies in service delivery, particularly regarding timely responses during critical moments.
Who They Serve
Suncrest Hospice primarily serves families and individuals facing life-limiting diseases. Their focus is on providing comfort and support to both patients and their families during challenging times.
What Families Say
Reviews express a mix of experiences with Suncrest Hospice. Many families commend the organization for its compassionate care and support, noting that staff members often go above and beyond to ensure comfort. However, some families have reported delays in response times and communication issues, particularly in urgent situations, which has led to frustration and disappointment.
Room for Improvement
While many families have had positive experiences with Suncrest Hospice, there are concerns regarding responsiveness and communication during critical times. Some reviews indicate that families felt unsupported when immediate assistance was needed, suggesting a need for improvement in these areas.
Summary
Suncrest Hospice – Philadelphia in Plymouth Meeting, Pennsylvania, aims to provide compassionate hospice care tailored to individual needs. While many families appreciate the quality of care and support received, there are notable concerns regarding communication and timely responses in urgent situations. Families considering Suncrest are encouraged to inquire about the vetting process for staff and ensure clarity on service availability.