Overview
CareGivers America, located in Plains, Pennsylvania, is dedicated to providing in-home personal care and homemaker services. Established in 2002, the organization has expanded its offerings to meet various home care needs, including home health nursing, therapy, and medical supplies. Their mission centers on keeping individuals at home, allowing them to thrive in familiar environments.
Services & Support
CareGivers America offers a comprehensive range of services designed to assist clients in their homes. These services include caregiver and homemaker support, home health nursing, therapy, and medical supplies. The organization aims to address the diverse needs of clients, regardless of age or diagnosis, ensuring that individuals receive the care necessary to maintain their independence.
Care Approach & Staff
The staff at CareGivers America is frequently described as compassionate and supportive. Clients have shared positive experiences regarding the attentiveness of caregivers and the management team, highlighting their willingness to listen and respond to needs. One caregiver noted the strong relationships built with clients, emphasizing a family-like bond that enhances the care experience. However, some reviews indicate that communication with office staff may not always meet expectations, with instances of unreturned calls and perceived rudeness noted by some individuals.
Who They Serve
CareGivers America serves a wide range of clients, including those requiring personal care and support in their daily activities. The organization is committed to assisting individuals of and diagnoses, ensuring that everyone can access the care they need to remain at home.
Room for Improvement
While many families and staff express satisfaction with the care provided, there are concerns regarding communication from the office staff. Several reviews mention challenges with call responsiveness and the professionalism of certain employees. Additionally, some staff members have raised issues regarding employment practices, such as the lack of paid time off and delays in payroll.
What Families Say
Families have shared their appreciation for the services provided by CareGivers America, particularly noting the positive impact on their loved ones. Many emphasize the importance of the caregivers in their family members’ lives, stating that without this support, their loved ones would not be thriving. However, there are mixed feelings about the office management, with some experiences highlighting a need for improved communication and professionalism.
Summary
CareGivers America in Plains, Pennsylvania, offers a range of in-home care services aimed at supporting individuals in their daily lives. While the caregivers receive high praise for their compassion and dedication, there are notable concerns regarding communication and management practices within the office. Overall, the organization plays a vital role in helping clients maintain their independence at home, though improvements in staff communication and employment practices could enhance the overall experience for both clients and employees.
