Overview
Spring Hill Rehabilitation and Nursing Center, located in Pittsburgh, Pennsylvania, is a skilled nursing facility that provides care for seniors requiring short-term rehabilitation and long-term support. The center offers a variety of services aimed at promoting the health and well-being of its residents. However, recent reviews highlight significant concerns regarding the cleanliness and overall condition of the facility.
Services & Support
The center offers skilled nursing services, along with physical and occupational therapy. Despite these offerings, many reviews indicate that the facility struggles to provide adequate therapy services, with some residents reporting a lack of access to physical therapy despite its advertisement. Residents have also expressed frustration over the limited availability of essential medical supplies and equipment.
Care Approach & Staff
The care approach at Spring Hill is intended to focus on the well-being of residents, with a team of nursing staff and support personnel. However, feedback from families suggests that staff interactions can vary significantly, with some describing them as unprofessional and rude. Many reviews report long response times to call buttons, raising concerns about the attentiveness of the staff to resident needs.
Who They Serve
Spring Hill serves seniors who require skilled nursing care, rehabilitation after hospital stays, and long-term support. While the facility aims to provide a supportive environment, the experiences shared by families indicate that many residents may not receive the level of care they require.
Living Options & Amenities
The facility is designed to provide a comfortable living environment, but reviews frequently mention cleanliness issues, including dirty rooms and unpleasant odors throughout the facility. Families have reported inadequate housekeeping services, leading to concerns about the overall living conditions for residents.
Dining & Activities
While the facility promotes social activities and dining options, feedback suggests that the quality of food is subpar, with some residents receiving minimal portions during meals. This has contributed to a negative dining experience for many.
Room for Improvement
Numerous reviews point to a need for significant improvements in both the cleanliness of the facility and the responsiveness of the staff. Families have expressed their dissatisfaction with the lack of basic amenities, such as clean linens and proper medical supplies, which are essential for resident care.
Summary
Spring Hill Rehabilitation and Nursing Center aims to provide comprehensive care for seniors but faces critical challenges regarding cleanliness, staff responsiveness, and the availability of essential services. Families considering this facility for their loved ones should carefully weigh the reported experiences against their expectations for care and living conditions.
