Overview
Shadyside Skilled Nursing and Rehabilitation Center, located in Pittsburgh, Pennsylvania, provides individualized post-hospital skilled nursing care in a comfortable environment. The facility is situated less than half a mile from Shadyside Hospital and West Penn Hospital, allowing for easy access to medical services.
Services & Support
The center offers skilled nursing and rehabilitation services, with a focus on delivering care tailored to the specific needs and abilities of each resident. Support from social workers is also available to assist families and residents during their stay.
Care Approach & Staff
While some reviews highlight the professionalism and kindness of certain staff members, multiple accounts indicate that the overall staffing levels and training may be inadequate. There are concerns regarding the responsiveness of staff to residents’ needs, with reports of call bells being ignored and delays in care.
Who They Serve
Shadyside Skilled Nursing and Rehabilitation Center caters to individuals requiring skilled nursing care, including those recovering from hospital stays. However, experiences shared by families suggest that the quality of care may vary significantly.
Living Options & Amenities
The facility has been described as having cleanliness issues, with reports of rooms being unkempt and unpleasant odors, including smells of urine. Reviews indicate that the environment may not be conducive to comfort or well-being, raising concerns about the overall living conditions for residents.
Dining & Activities
While specific details about dining and activities are not provided, some reviews express dissatisfaction with the quality of food served, indicating that it may not meet the basic expectations of residents.
Location & Access
Conveniently located near major hospitals, Shadyside Skilled Nursing and Rehabilitation Center offers easy access to medical care. However, the facility’s condition and the quality of care provided have raised significant concerns among families.
What Families Say
Reviews reflect a stark divide in experiences at Shadyside Skilled Nursing and Rehabilitation Center. While some visitors noted friendly staff at the front desk and positive interactions, many families reported distressing conditions, including unclean rooms, neglectful care, and poor communication from staff. Several families expressed deep dissatisfaction, urging others to reconsider placing loved ones in this facility.
Room for Improvement
Common themes in reviews indicate a need for significant improvements in cleanliness, staff training, and responsiveness to resident needs. Families have voiced concerns about the overall environment and care provided, suggesting that the facility could benefit from a thorough evaluation and enhancements.
Summary
Shadyside Skilled Nursing and Rehabilitation Center offers skilled nursing and rehabilitation services but has received numerous negative reviews regarding its cleanliness, staff responsiveness, and overall care quality. Families considering this facility are encouraged to visit and assess the environment and care standards before making a decision.
