Overview
Ivy Park Post Acute, located in Pittsburgh, Pennsylvania, is a Medicare- and Medicaid-certified skilled nursing and rehabilitation facility. It offers both short-term rehabilitation and long-term care in a home-like environment. The facility’s mission is to provide compassionate, individualized care that promotes healing and quality of life.
Services & Support
Ivy Park Post Acute provides a range of services including skilled nursing, rehabilitation, and respite care. The facility offers 24/7 nursing care, ensuring that residents receive continuous support. The rehabilitation team focuses on physical, occupational, and speech therapy to help residents regain strength and mobility after surgery, illness, or injury.
Care Approach & Staff
The facility emphasizes patient-centered care, with licensed nurses available around the clock. However, some reviews indicate concerns about staff responsiveness and the overall management of care. Instances of neglect, such as inadequate patient assessment and insufficient staff presence, have been noted. While some families appreciate the caring nature of certain staff members, others have expressed frustration with communication and the handling of patient needs.
Living Options & Amenities
Ivy Park Post Acute aims to create a warm and inviting atmosphere for its residents. The facility features spacious courtyards and common areas for relaxation and social interaction. Despite this, some reviews mention cleanliness issues and inadequate supplies, which detract from the overall living experience.
Dining & Activities
The facility provides dining options for residents, but reviews suggest that the quality of food may not meet expectations. Additionally, while there are activities available, the overall engagement level and staff involvement in these activities have been questioned.
What Families Say
Feedback from families is mixed. Some commend the facility for its caring staff and effective management during transitions, while others express serious concerns about neglect and inadequate care. The discrepancies in reviews highlight a need for improvement in communication and the overall quality of care provided.
Room for Improvement
Multiple reviews point to issues such as insufficient staff responsiveness, cleanliness, and the need for better management practices. Concerns about patient safety, including inadequate patient assessments and response times to call lights, have been raised, indicating areas where the facility could enhance its service delivery.
Summary
Ivy Park Post Acute offers skilled nursing and rehabilitation services in a convenient Pittsburgh location. While the facility has a mission to provide compassionate care and a home-like environment, reviews reflect significant concerns regarding staffing, cleanliness, and overall management. Families considering this facility should weigh these factors carefully.
