Overview
Family Hospice Central Administration & Inpatient Unit, located in Pittsburgh, Pennsylvania, is a prominent hospice care service dedicated to providing compassionate end-of-life care. As part of the UPMC Palliative and Supportive Institute, Family Hospice aims to help patients meet their final days with dignity and grace. They offer services 24 hours a day, seven days a week, in various settings, including private homes, nursing homes, and their inpatient care centers.
Services & Support
Family Hospice provides a range of hospice services designed to meet the unique needs of patients and their families. The focus is on personalized, compassionate care, which is essential during end-of-life situations. However, experiences with the service appear to vary, with some families expressing dissatisfaction regarding the frequency and quality of support provided.
What Families Say
Feedback from families highlights a mix of experiences. Some families have praised the care their loved ones received, noting that the nurses were considerate and provided excellent support during difficult times. One family shared that the staff went above and beyond in caring for their sister, which was deeply appreciated. Conversely, other families expressed disappointment with the level of care and support. Concerns were raised about inadequate visits from staff, with one family mentioning that they only received two visits despite expectations of more frequent support. Additionally, there were reports of unprofessional behavior from some staff members, leading to a lack of trust in the care provided.
Room for Improvement
While many families have had positive experiences, there are notable areas for improvement. Some families reported feelings of neglect, with insufficient communication and support during critical times. Concerns about staff professionalism and responsiveness also surfaced, indicating a need for better training and oversight.
Summary
Family Hospice Central Administration & Inpatient Unit offers essential hospice care services in Pittsburgh, Pennsylvania, with a commitment to compassionate support for patients and their families. While there are commendable aspects of the care provided, feedback suggests that consistency in quality and professionalism could be enhanced. Families considering this hospice service may wish to weigh both the positive experiences and the areas identified for improvement.
