Overview
We Care From the Heart, located in Pittsburgh, Pennsylvania, is a professional non-medical home care agency that provides tailored in-home services. The agency is dedicated to offering compassionate care and support to clients, emphasizing a family-like approach in their service delivery.
Services & Support
We Care From the Heart specializes in non-medical home care services, aiming to assist clients in a manner that feels personal and supportive. The agency is noted for its commitment to going the extra mile, ensuring that both caregivers and clients feel valued and cared for.
Care Approach & Staff
The staff at We Care From the Heart are frequently described as compassionate and dedicated. Many families appreciate the love and care that the agency’s caregivers provide, often noting that they treat clients as if they were their own family members. The owner of the agency is particularly highlighted for her commitment to both staff and clients, fostering a nurturing environment.
Who They Serve
We Care From the Heart serves individuals and families in need of non-medical home care. The agency is designed to support clients who require assistance in their daily living activities while ensuring that their emotional and social needs are also met.
Room for Improvement
While many families have had positive experiences with We Care From the Heart, there have been reports of inconsistent caregiver performance and communication issues. Some clients expressed dissatisfaction with the professionalism of certain staff members, citing experiences of rudeness and lack of accountability. These concerns highlight the need for improved training and oversight to ensure consistent quality of care.
What Families Say
Families generally express a strong appreciation for the compassionate care provided by We Care From the Heart. Many reviews emphasize the agency’s dedication to treating clients like family and the positive impact this has on their overall well-being. However, some families have reported negative experiences with specific caregivers, which has led to mixed feedback regarding the overall service consistency.
Summary
We Care From the Heart in Pittsburgh, Pennsylvania, is a non-medical home care agency known for its compassionate approach and dedication to treating clients like family. While many families commend the agency for its caring staff and personalized service, there are noted areas for improvement, particularly regarding caregiver consistency and professionalism. Overall, the agency strives to provide a supportive environment for both clients and their families.
