Overview
Home Care Helpers LLC, located in Pittsburgh, Pennsylvania, is a full-service home care agency dedicated to providing non-medical in-home senior care. The agency focuses on assisting seniors and individuals with disabilities who wish to maintain their independence while living comfortably in their own homes. Their services cover a wide range of daily living needs, including companionship, personal care, housekeeping, and transportation to appointments.
Services & Support
Home Care Helpers LLC offers comprehensive services designed to cater to the needs of their clients. These services include assistance with daily living activities, driving to appointments, and providing companionship. The agency aims to help seniors live safely and comfortably in their homes, offering flexible support that can range from a few hours per week to 24-hour care.
Care Approach & Staff
The agency prides itself on its professional and compassionate staff. Many families have noted the genuine care provided by the aides, describing them as professional and attentive to the specific needs of their loved ones. The owners are actively involved in managing complex cases and are available around the clock to assist with any conflicts or emergencies that may arise.
Who They Serve
Home Care Helpers LLC primarily serves seniors and differently-abled individuals who require assistance with daily activities while preferring to remain in their homes. The agency is noted for its commitment to supporting clients in maintaining their independence and comfort.
What Families Say
Many families have expressed satisfaction with the services provided by Home Care Helpers LLC, highlighting the staff’s professionalism and responsiveness. Positive reviews emphasize the agency’s role in ensuring that clients’ needs are met, with some families stating that the agency has been a “God-sent” during challenging times. However, there are also concerns raised regarding staffing availability, with some families reporting issues with coverage for scheduled shifts.
Room for Improvement
Some reviews indicate challenges with staffing consistency, including instances where no caregivers were available for scheduled shifts. Families have expressed disappointment over these gaps in service, suggesting that the agency may need to enhance its staffing protocols to better meet client needs.
Summary
Home Care Helpers LLC in Pittsburgh, Pennsylvania, provides a range of non-medical home care services for seniors and individuals with disabilities. While many families appreciate the professionalism and dedication of the staff, there have been reports of staffing issues that could benefit from attention. Overall, the agency aims to support clients in living safely and comfortably in their homes while maintaining their independence.
