Overview
Divine Home Care, located in Pittsburgh, Pennsylvania, is a home health care provider that emphasizes compassion, dignity, and trust in its services. The company claims to be fully insured and licensed, focusing on delivering quality care to clients in their homes.
Services & Support
Divine Home Care offers a range of in-home care services. They highlight the importance of providing skilled and experienced care to ensure that clients feel comfortable and safe in their residences. The company conducts extensive background checks on its staff to maintain a level of integrity and character in their caregiving.
Care Approach & Staff
The care approach at Divine Home Care is centered around compassion and dedication. Some reviews indicate that certain staff members are viewed positively for their professionalism and commitment to client care. However, there are also concerns regarding the overall organization and professionalism of the team, with reports of disorganization and staffing issues.
Who They Serve
Divine Home Care serves individuals requiring in-home health care, with an emphasis on accommodating families’ specific needs. Reviews suggest that the company aims to provide tailored support for clients, although experiences can vary significantly.
Room for Improvement
Several reviews express concerns about the organization and staffing at Divine Home Care. Issues such as frequent changes in caregivers, complaints about payment processes, and reports of unprofessional behavior have been noted. Additionally, there are serious allegations regarding the qualifications and conduct of some staff members, which could impact client trust and care quality.
What Families Say
Feedback from families is mixed. While some praise the dedication and compassion of certain staff members, others report negative experiences related to disorganization and staffing challenges. The contrasting reviews suggest that while there are individuals within the organization who demonstrate a strong commitment to care, systemic issues may hinder overall service quality.
Summary
Divine Home Care in Pittsburgh, Pennsylvania, presents itself as a compassionate provider of in-home health care services. However, families considering this service should be aware of the mixed reviews regarding staffing and organization. While some staff members are recognized for their professionalism and dedication, there are significant concerns that potential clients may want to evaluate.
