Overview
Norbert Personal Care, located in Pittsburgh, Pennsylvania, is a family-owned residence that has provided Personal Care and Memory Care Services to seniors for over 37 years. The facility emphasizes a trust-based approach to care, aiming to create a warm and inviting environment for residents and their families.
Services & Support
Norbert Personal Care offers a range of services tailored to meet the individual needs of seniors, from minimal assistance to more comprehensive support. The facility is designed to accommodate various levels of personal care, ensuring that each resident receives the attention and care they require.
Care Approach & Staff
The staff at Norbert Personal Care are noted for their kindness and professionalism. Families have expressed appreciation for the compassionate care provided, with many reviewers highlighting the dedication of the team in ensuring residents feel comfortable and respected. Management is described as capable and committed to excellence, contributing to a nurturing environment.
Who They Serve
Norbert Personal Care serves seniors requiring personal and memory care. The facility aims to create a home-like atmosphere where residents can feel secure and cared for, making it a suitable option for families seeking supportive living arrangements for their loved ones.
Living Options & Amenities
The recently renovated facility offers a comfortable and inviting space for residents. Families have noted the cleanliness of the environment and the effort put into maintaining a warm atmosphere that feels like home.
Dining & Activities
Residents at Norbert Personal Care participate in various activities designed to promote engagement and well-being. However, some reviews have raised concerns about the dining experience, indicating that improvements may be needed in this area to meet residents’ expectations.
What Families Say
Feedback from families has been mixed. Positive reviews commend the compassionate care and supportive staff, with some families expressing deep gratitude for the attention their loved ones received. Conversely, there are reports of neglect and dissatisfaction regarding certain aspects of care, such as responsiveness to medical needs and dining services, suggesting that potential residents should carefully consider these factors.
Room for Improvement
Several reviews indicate areas that could benefit from enhancement, particularly regarding timely assistance and dining experiences. Some families have voiced concerns about neglect and responsiveness, which may warrant attention from management to ensure a consistently high standard of care.
Summary
Norbert Personal Care presents itself as a compassionate option for personal and memory care in Pittsburgh, Pennsylvania. While many families have praised the staff and management for their dedication, there are also concerns raised about the quality of care in certain situations. Families considering this facility may want to weigh the positive aspects against the reported challenges to make an informed decision.
