Overview
Fair Oaks Senior Living, located in Pittsburgh, Pennsylvania, offers a range of senior living options including independent living, assisted living, memory care, and skilled nursing. The facility is noted for its beautiful surroundings and a variety of amenities designed to enhance the quality of life for its residents.
Services & Support
Fair Oaks provides various services tailored to the needs of seniors, including personal care, memory care, and rehabilitation. Residents can engage in numerous activities, which are an integral part of life at Fair Oaks. The community also emphasizes the importance of compassionate care, with many staff members reportedly showing genuine concern for the well-being of residents.
Care Approach & Staff
The staff at Fair Oaks is described as compassionate and dedicated, with many residents and families expressing appreciation for the care provided. However, some reviews highlight concerns regarding management and communication, particularly with the administration office, which has been criticized for poor responsiveness. While many staff members are praised for their commitment, there are mentions of inconsistency in the quality of care provided by some aides.
Living Options & Amenities
Fair Oaks features newly remodeled apartments and a variety of amenities designed for comfort and engagement. Residents can enjoy a peaceful environment with access to activities that promote social interaction and well-being. The dining options at Fair Oaks are also positively noted, with many describing the food as restaurant quality.
Room for Improvement
Several reviews indicate issues with management responsiveness, particularly regarding communication and staffing levels during evening hours. Concerns about cleanliness and reports of a bed bug infestation have also been raised, suggesting a need for improved oversight and maintenance. Families are encouraged to advocate for their loved ones and maintain regular communication with staff to ensure their needs are met.
What Families Say
Feedback from families is mixed. While some express satisfaction with the care their loved ones receive, others report significant concerns regarding management and communication. Positive experiences highlight the staff’s compassion and the welcoming environment, while negative experiences point to issues that have led some families to consider alternative facilities.
Summary
Fair Oaks Senior Living offers a range of services in a beautiful setting, with many residents benefiting from the compassionate care provided by staff. However, challenges related to management communication and facility maintenance have been noted. Families considering Fair Oaks should be proactive in their engagement with staff and advocate for their loved ones to ensure a positive experience.
