Overview
St. John Neumann Center for Rehabilitation & Healthcare, located in Philadelphia, Pennsylvania, is a skilled nursing facility that provides a range of services including rehabilitation, long-term care, respite, and hospice care. Established in 1965, the center features a welcoming atmosphere with outdoor gardens, courtyards, and a chapel, fostering a sense of community for residents.
Services & Support
The center offers a variety of services aimed at supporting residents’ physical, social, and spiritual needs. This includes skilled nursing, physical therapy, and a specialized memory support community designed for residents with dementia and Alzheimer’s. The staff is committed to delivering compassionate care and ensuring that each resident receives personalized attention.
Care Approach & Staff
Staff members at St. John Neumann Center are described as friendly, professional, and dedicated to providing high-quality care. Reviews highlight the positive interactions residents have with the team, noting that many staff members go above and beyond to ensure comfort and well-being. However, some feedback indicates that communication from management could be improved, particularly regarding medical instructions and responsiveness to concerns.
Who They Serve
The facility caters to a diverse population, including those in need of short-term rehabilitation, long-term care, and specialized memory support. Families have expressed appreciation for the supportive environment, especially for residents with complex care needs.
Levels of Care
St. John Neumann Center provides various levels of care, including skilled nursing, rehabilitation services, and hospice care. The rehabilitation program is tailored to enhance independence, while the memory support community addresses the unique needs of individuals with cognitive impairments.
Dining & Activities
While many residents enjoy the activities and social opportunities available, there have been significant concerns regarding the quality of food served. Some reviews mention dissatisfaction with meals, suggesting that improvements are needed in this area to ensure that residents receive nutritious and appealing options.
Room for Improvement
Several reviews point to issues with the facility’s cleanliness and maintenance, including dirty rooms and common areas. Additionally, there are concerns about the responsiveness of the management team to resident needs and complaints. These factors could impact the overall experience for residents and their families.
Summary
St. John Neumann Center for Rehabilitation & Healthcare offers a range of services in a supportive environment, with a focus on compassionate care. While many residents and families appreciate the dedication of the staff, there are areas that require attention, particularly regarding food quality and facility maintenance. Families considering this center may want to weigh the positive aspects of care against the noted concerns.
