Overview
Immaculate Mary Center for Rehabilitation & Healthcare, located in Philadelphia, Pennsylvania, provides a welcoming atmosphere supported by a dedicated team of staff and volunteers. The facility emphasizes individualized care, treating residents with dignity and compassion. Their philosophy is centered around the idea that residents should feel at home, with staff committed to enhancing their quality of life.
Services & Support
Immaculate Mary Center offers a range of services including short-term rehabilitation, skilled nursing care, and memory care. The facility is equipped to provide specialized nursing services such as IV Therapy, Tracheostomy Care, and Wound Care. The staff is noted for their professionalism and compassion, ensuring that residents receive the necessary support tailored to their individual needs.
Care Approach & Staff
The care team at Immaculate Mary Center is described as friendly and attentive, with many reviewers highlighting the compassion shown by nurses and caregivers. Staff members are committed to maintaining open lines of communication with families, providing updates and addressing any concerns. The involvement of the Pastoral Care staff ensures that residents’ spiritual needs are also considered, enhancing the overall care experience.
Who They Serve
Immaculate Mary Center serves a diverse population, including individuals requiring rehabilitation, long-term care, and those with memory-related conditions such as Alzheimer’s disease. The facility is designed to support residents through various stages of care, ensuring that they receive appropriate assistance based on their specific circumstances.
Living Options & Amenities
The center features a variety of living options and amenities aimed at creating a comfortable environment for residents. Many reviewers appreciate the peaceful setting, including a beautiful garden that provides a serene space for relaxation. However, some feedback indicates that there may be concerns regarding the cleanliness and maintenance of certain areas within the facility.
Dining & Activities
Immaculate Mary Center offers dining services that cater to the dietary needs of residents. While some families have reported positive experiences regarding meal preparations, there have been instances where residents did not receive the meals they ordered, which suggests a need for improvement in this area. Activity programs are available, though feedback indicates that consistency in engagement, particularly with physical therapy, could be enhanced.
What Families Say
Families express a mix of satisfaction and concern regarding their loved ones’ experiences at Immaculate Mary Center. Many appreciate the caring and professional nature of the staff, noting their dedication to providing quality care. However, there are also reports of challenges related to cleanliness and the adequacy of physical therapy services. Overall, families value the support and communication from the staff, which helps alleviate fears and concerns during their loved ones’ stay.
Room for Improvement
While many families commend the staff for their kindness and professionalism, some reviews highlight areas needing attention, particularly regarding the cleanliness of the facility and the consistency of therapy services. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Immaculate Mary Center for Rehabilitation & Healthcare offers a supportive environment for individuals in need of rehabilitation and long-term care. With a compassionate staff and a range of services, the facility aims to meet the diverse needs of its residents. While there are positive aspects of care and support, addressing cleanliness and service consistency will be crucial for improving family satisfaction.
