Overview
Fox Subacute at South Philadelphia, located in Philadelphia, Pennsylvania, is a skilled nursing facility that specializes in pulmonary, neurological, and rehabilitative care. The facility focuses on providing care for patients with complex medical needs, including those requiring ventilator support and rehabilitation services.
Services & Support
Fox Subacute offers a range of services tailored to meet the individual needs of their patients. This includes short and long-term rehabilitation services, ventilator care, and respiratory support. The facility aims to provide comprehensive care for patients with degenerative neurological and neuromuscular diseases, as well as those recovering from conditions like pneumonia.
Care Approach & Staff
The facility’s approach to care emphasizes patient comfort and individualized attention. However, reviews indicate significant concerns regarding the quality of care provided. Some families have reported instances of neglect and inadequate support, leading to serious health declines in their loved ones. While there are positive comments about certain staff members being helpful and caring, there are numerous accounts expressing dissatisfaction with the overall staff performance and responsiveness.
Who They Serve
Fox Subacute primarily serves patients requiring skilled nursing care, particularly those with complex respiratory needs, including ventilator-dependent patients. The facility also caters to individuals recovering from serious health issues, such as strokes and pneumonia.
Room for Improvement
Numerous reviews highlight serious concerns about the level of care at Fox Subacute, with multiple families expressing dissatisfaction with staff responsiveness and the overall environment. Reports of neglect, lack of compassion, and inadequate communication have been prevalent, indicating a need for significant improvements in care standards and staff training.
Summary
Fox Subacute at South Philadelphia offers specialized care for patients with complex medical needs, but the feedback from families suggests a troubling pattern of neglect and inadequate support. While some families report positive experiences with specific staff members, the overarching sentiment indicates a need for improvement in care quality and responsiveness. Families considering this facility should thoroughly evaluate these concerns.
