Overview
Care Pavilion Rehabilitation & Nursing Center, located in Philadelphia, Pennsylvania, is a facility that offers a range of services for individuals requiring rehabilitation and nursing care. The center aims to provide comfort, dignity, and personalized support to its residents, fostering a sense of community and connection.
Services & Support
The center provides various services, including rehabilitation and nursing care, with a focus on personalized attention. Residents can engage in daily activities designed to promote social interaction and mental stimulation. Staff members, including social workers, are available to assist families and residents with their needs.
Care Approach & Staff
While there are reports of compassionate and attentive staff members, concerns have been raised about the overall training and professionalism of some staff. Instances of inadequate supervision and long response times to call bells have been noted, which could impact the safety and well-being of residents. However, some visitors have praised the friendly demeanor of staff during visits.
Who They Serve
Care Pavilion serves individuals requiring long-term care, rehabilitation, and support for various health challenges. The facility is particularly noted for accommodating residents with mental health challenges and those needing physical therapy.
Living Options & Amenities
The facility offers a communal living environment with shared dining areas and activity spaces. Residents have access to a peaceful courtyard, although there have been mixed reviews regarding the cleanliness and maintenance of the building.
Dining & Activities
Residents can participate in various activities, including games like bingo, which foster socialization. However, feedback on dining has been inconsistent, with some residents expressing dissatisfaction with the quality of food provided.
What Families Say
Reviews from families and visitors highlight a mix of experiences. Some appreciate the compassionate care and clean rooms, while others express serious concerns about safety, cleanliness, and staff responsiveness. Positive comments often mention specific staff members who demonstrate kindness and professionalism, but there are also multiple accounts of neglect and inadequate care.
Room for Improvement
There are significant concerns regarding the facility’s cleanliness, safety protocols, and staff training. Reports of pests, inadequate supervision, and long wait times for assistance indicate areas that require urgent attention to ensure the well-being of residents.
Summary
Care Pavilion Rehabilitation & Nursing Center offers essential services for individuals in need of nursing and rehabilitation support. While there are commendable aspects of care and community, serious issues related to safety and staff responsiveness have been highlighted. Families considering this facility should weigh both the positive and negative feedback to make informed decisions.
