Overview
AristaCare at East Falls, located in Philadelphia, Pennsylvania, is a skilled nursing and rehabilitation center that specializes in ventilator and tracheostomy care. The facility is dedicated to providing exceptional post-hospital inpatient rehabilitation, long-term care, and memory care services. With a focus on compassionate expertise, AristaCare aims to deliver high-quality care through a proficiently trained staff and the implementation of medically recommended best practices.
Services & Support
AristaCare at East Falls offers a variety of services, including skilled nursing, rehabilitation, and memory care. The team is committed to creating a positive and comforting experience for all residents, emphasizing compassionate care. The facility has an open-door policy, allowing families to engage with staff and administration easily, which fosters a supportive environment.
Care Approach & Staff
The care approach at AristaCare is centered on compassion and quality experience. Residents and staff reportedly have great interactions, and the administration is described as hands-on. Many reviews highlight the dedication of the nursing staff, particularly the supervisor, who is noted for going above and beyond for patients. However, some reviews express concerns regarding understaffing and communication issues, indicating that while some staff members are attentive and caring, there are instances of unprofessional behavior.
Who They Serve
AristaCare serves individuals requiring skilled nursing, rehabilitation, and memory care. The facility caters to patients with complex needs, including those requiring specialized ventilator and tracheostomy care.
What Families Say
Family feedback about AristaCare at East Falls is mixed. Many families appreciate the compassionate care provided by individual staff members, particularly highlighting the dedication of a specific nurse who is praised for her exceptional nursing skills and commitment to patient care. However, several reviews also mention experiences of poor communication and insufficient staffing, leading to concerns about the quality of care received.
Room for Improvement
While many families commend the compassionate care provided by certain staff members, there are consistent concerns regarding understaffing and communication at AristaCare. Some reviews indicate that families have experienced difficulty in receiving timely updates about their loved ones’ care, which can be distressing during sensitive situations.
Summary
AristaCare at East Falls strives to provide high-quality skilled nursing and rehabilitation services in a compassionate environment. While the facility has dedicated staff who are committed to patient care, challenges related to staffing levels and communication have been noted by families. Overall, AristaCare aims to deliver exceptional care, but potential residents and their families may want to consider these factors when evaluating their options.
