Overview
Constellation Health Services, located in Philadelphia, Pennsylvania, provides hospice and home health services aimed at delivering comprehensive care solutions. With over 15 years of experience, the organization emphasizes a collaborative approach among healthcare professionals to ensure quality care and patient satisfaction.
Services & Support
Constellation Health Services offers a range of community-based health services, including hospice care and home health options. Their services are designed to support patients and families during challenging times, although feedback indicates that there may be gaps in family support and communication.
Care Approach & Staff
The care team at Constellation Health Services is composed of healthcare professionals who strive to create a supportive environment. However, reviews suggest that communication with staff can be inconsistent, leading to frustration for families trying to obtain information about their loved ones’ care. While some staff members have been recognized for their excellent service, others have been noted for a lack of communication and support.
Who They Serve
Constellation Health Services primarily serves patients in need of hospice and home health care. Families seeking these services may find varying levels of support and communication, which is crucial during such sensitive times.
Room for Improvement
Several reviews indicate a need for improvement in family support and communication. Families have reported difficulties in reaching staff after hours and a lack of proactive communication from the care team, which can lead to added stress during an already challenging period.
Summary
In summary, Constellation Health Services in Philadelphia, Pennsylvania, aims to provide comprehensive hospice and home health care. While the organization has a commitment to quality care, feedback from families highlights areas where communication and support could be enhanced to better serve those in need. Families considering this provider should weigh these aspects when making their decision.
