Overview
Uno Mas Home Care LLC, located in Philadelphia, Pennsylvania, is a home health care agency that offers a range of services aimed at providing quality care for clients. The agency has received a mix of feedback regarding its services, with some families praising the attentiveness and respect shown by the staff, while others have raised concerns about professionalism and communication.
Services & Support
Uno Mas Home Care LLC provides a variety of home care services designed to support clients in their daily activities. Families have noted the agency’s commitment to ensuring that caregivers are responsive to their needs. Many reviewers emphasized that the staff are caring and strive to provide excellent service, often going above and beyond for their clients.
Care Approach & Staff
The agency is frequently described as having a compassionate and dedicated staff. Reviewers have highlighted the professionalism of the caregivers, noting their ability to communicate effectively and respond promptly to inquiries. However, some feedback indicates that there are inconsistencies in the quality of care, with a few reviewers expressing concerns about the treatment of both clients and employees.
What Families Say
Many families have shared positive experiences with Uno Mas Home Care LLC, citing the respectful and attentive nature of the staff. Some reviewers have expressed a strong appreciation for the agency’s commitment to quality care, stating that they would highly recommend it to others. Conversely, a few families reported negative experiences, including issues with communication and professionalism, which have affected their overall satisfaction.
Room for Improvement
While many families have praised the agency, some reviews point to areas needing improvement, particularly regarding communication and organizational practices. A few reviewers mentioned experiences of unprofessionalism and a lack of respect in certain situations, which could impact the overall perception of care provided.
Summary
Overall, Uno Mas Home Care LLC presents a mixed picture based on client feedback. While many families appreciate the compassionate care and respect shown by the staff, there are notable concerns regarding professionalism and communication that the agency may need to address. Families considering this agency may find it beneficial to weigh the positive experiences against the criticisms shared by some clients.
