Overview
United Home Care Agency, located in Philadelphia, Pennsylvania, is recognized as a leader in non-medical home care. The agency emphasizes a holistic care approach, focusing on the unique needs of each patient. Their dedicated team aims to provide customized solutions, ensuring high-quality care that fosters comfort and peace of mind for families.
Services & Support
The agency offers a range of services designed to assist individuals with daily activities, medication management, and overall support. Their goal is to enable seniors and children to remain in the comfort of their own homes, where they feel happiest. This approach helps families enjoy quality time together while ensuring that their loved ones receive the necessary care.
Care Approach & Staff
United Home Care Agency is noted for its compassionate and professional staff. Many reviews highlight the caring nature of the caregivers, who are described as skilled and attentive. The management is also frequently praised for being understanding and supportive, creating an environment where both clients and employees feel valued and cared for.
What Families Say
Families have expressed a mix of experiences with United Home Care Agency. Many appreciate the friendly and helpful nature of the staff, noting that they often feel like family. Positive comments emphasize the agency’s responsiveness and commitment to meeting the needs of clients. However, some families have raised concerns about communication and reliability, particularly regarding timely follow-ups and availability. This feedback suggests that while many families have had positive experiences, there may be areas for improvement in service delivery.
Room for Improvement
A few reviews indicate that there are challenges with communication and follow-through. Instances of unreturned calls and delays in response have been mentioned, particularly in urgent situations. Addressing these issues could enhance the overall experience for families seeking reliable care.
Summary
United Home Care Agency stands out for its compassionate care and commitment to personalized service in Philadelphia, Pennsylvania. While many families express satisfaction with the agency’s staff and their approach to care, there are noted areas for improvement regarding communication and reliability. Overall, the agency is regarded as a valuable resource for families looking for home care solutions.
