Overview
True Direct Home Health Care, located in Philadelphia, Pennsylvania, provides compassionate and individualized home care services tailored to the health needs of clients and their families. The organization emphasizes the importance of understanding each family member involved in the care plan to ensure that the highest level of health, well-being, and independence is achieved.
Services & Support
True Direct Home Health Care offers a wide range of healthcare services, including specialized programs for Alzheimer’s and dementia care. They focus on creating customized care plans that involve both the patient and their family, ensuring that specific health needs are addressed. The caregivers are trained to provide exceptional care, which contributes to the peace of mind of clients and their families.
Care Approach & Staff
The staff at True Direct is noted for their professionalism and attentiveness. Many employees express satisfaction with their work environment, highlighting the supportive communication and the care provided to both clients and staff. The organization ensures that employees have the necessary resources to perform their jobs effectively, fostering a family-like atmosphere within the workplace.
Who They Serve
True Direct Home Health Care serves a diverse clientele, including individuals with chronic health conditions and those needing assistance with daily living activities. The organization has been particularly recognized by families who have entrusted the care of their loved ones, such as mothers and grandmothers, to their services.
What Families Say
Families have shared positive experiences with True Direct Home Health Care, often emphasizing the quality of care and the professionalism of the staff. Many reviews highlight the organization’s commitment to both clients and employees, with several individuals recommending it as a great place for both care and employment. However, there are some concerns regarding holiday pay and support during challenging times, indicating areas for potential improvement.
Summary
True Direct Home Health Care in Philadelphia, Pennsylvania, is committed to providing high-quality, patient-centered care that meets the unique needs of clients and their families. With a focus on customized care plans and a supportive work environment, the organization has garnered positive feedback from both families and employees. While there are noted areas for improvement, the overall sentiment remains one of trust and satisfaction in the services provided.
