Overview
RDS HOME CARE, located in Philadelphia, Pennsylvania, is a non-medical home care agency licensed through the Pennsylvania Department of Health. The agency is dedicated to improving the quality of life for elderly clients by providing high-quality home care services. RDS HOME CARE emphasizes a “client comes first” approach, aiming for high levels of customer satisfaction and a family-like atmosphere for both clients and caregivers.
Services & Support
RDS HOME CARE offers a range of non-medical home care services designed to support clients in achieving recovery, independence, and self-sufficiency. The agency focuses on creating a comfortable environment where clients can maintain their quality of life. Families have reported that the caregivers are attentive and provide excellent customer service, ensuring that both clients and their families feel supported throughout the care process.
Care Approach & Staff
The staff at RDS HOME CARE is frequently described as compassionate and dedicated. Many reviews highlight the team’s commitment to making a positive impact in clients’ lives, with an emphasis on personalized and respectful care. Clients often feel welcomed and valued, noting that the caregivers strive to maintain open communication and understanding. However, some reviews indicate concerns about staff turnover and the professionalism of certain team members.
Who They Serve
RDS HOME CARE primarily serves elderly clients in need of non-medical home care services. The agency aims to provide a supportive environment for these clients, assisting them in their daily activities and ensuring they receive the care they need.
Room for Improvement
While many families have expressed satisfaction with the services provided, there are mentions of unprofessionalism and communication issues within the agency. Some clients have noted difficulties in the onboarding process and concerns regarding staff turnover, which may impact the consistency of care.
What Families Say
Families have shared mixed experiences with RDS HOME CARE. Positive feedback often highlights the compassionate and patient nature of the caregivers, as well as the agency’s commitment to supporting clients and their families. However, there are also critical reviews that point to issues with staff professionalism and communication, suggesting that potential clients should be aware of these concerns when considering the agency.
Summary
RDS HOME CARE in Philadelphia, Pennsylvania, is dedicated to providing quality non-medical home care services. With a focus on client satisfaction and a supportive environment, the agency has garnered both positive and critical feedback from families. While many appreciate the compassionate care and attention provided by the staff, potential clients may want to consider the mixed reviews regarding professionalism and communication.
