Overview
Miracles Home Care, located in Philadelphia, Pennsylvania, is dedicated to enhancing the lives of their patients through holistic, patient-centered care. Their mission is to promote comfort and quality of life, allowing patients to navigate health challenges while maintaining independence in their own homes.
Services & Support
Miracles Home Care offers a range of services aimed at supporting the health and wellness of their patients. The agency focuses on personalized care, ensuring that each individual’s needs are met with compassion and professionalism. Their team is trained to address various health conditions, providing assistance that fosters a better quality of life.
Care Approach & Staff
The staff at Miracles Home Care is frequently described as kind, compassionate, and dedicated. Many families have noted that caregivers treat their clients like family, ensuring that their emotional and physical needs are prioritized. The leadership, including experienced professionals, is committed to maintaining high standards of care and is readily available to address any concerns that may arise.
Who They Serve
Miracles Home Care primarily serves elderly individuals and those with disabilities or specific health conditions. Families have expressed satisfaction with the agency’s ability to provide tailored care for their loved ones, including those with complex needs such as Alzheimer’s dementia. The agency aims to create a supportive environment that enhances the well-being of all clients.
What Families Say
Feedback from families highlights the positive experiences they have had with Miracles Home Care. Many reviewers commend the agency for its attentive and respectful service, noting the dedication of the staff. Families have expressed gratitude for the peace of mind provided by the caregivers, who are described as diligent and communicative. However, there are some concerns regarding staff turnover and the hiring process, with a few families expressing dissatisfaction with past experiences.
Room for Improvement
Some reviews indicate that there have been challenges related to staffing and communication. A few families reported issues with the quality of care from previous aides and expressed the need for better hiring practices. While many appreciate the current staff, there is a desire for consistency and thorough vetting of caregivers to ensure the highest standards of service.
Summary
Overall, Miracles Home Care is recognized for its compassionate care and commitment to enhancing the lives of its clients. With a focus on personalized support and a holistic approach, the agency has garnered positive feedback from many families. While there are areas for improvement, particularly regarding staffing, the agency’s dedication to quality care remains a strong point in its reputation within the Philadelphia community.
