Overview
Maxim Healthcare Northeast Philadelphia, PA Regional Office, located in Philadelphia, Pennsylvania, has been providing home healthcare services for over 35 years. The organization focuses on enhancing the quality of life for individuals by offering a range of services, including private duty nursing and personal and behavioral care, aimed at empowering individuals with chronic and acute conditions to live with dignity and independence.
Services & Support
Maxim Healthcare offers a variety of home healthcare services tailored to meet the needs of individuals and families. These include private duty nursing, personal care, and behavioral support. The organization aims to provide compassionate care that supports clients in maintaining their independence.
Care Approach & Staff
The staff at Maxim Healthcare is described as caring and professional, with a commitment to meeting the needs of both consumers and caregivers. However, some reviews indicate issues with communication among staff and between the agency and clients. While some caregivers reported positive experiences and a supportive environment, others expressed frustration over the lack of available work and communication challenges.
Who They Serve
Maxim Healthcare serves a diverse clientele, including individuals with chronic and acute conditions, as well as special needs clients. Families seeking care for their loved ones can expect a range of support services designed to enhance the quality of life for those they care for.
Room for Improvement
Several reviews highlight concerns regarding communication within the agency and the availability of work for caregivers. Some former employees reported difficulties in obtaining timely responses and clarity regarding job placements, suggesting a need for improved internal processes and better communication with staff.
What Families Say
Feedback from families is mixed. While some families praised the professionalism and attitude of specific staff members, others expressed dissatisfaction with the agency’s overall communication and responsiveness. Positive comments often focused on individual staff members who demonstrated exceptional customer service, while negative reviews pointed to systemic issues within the organization.
Summary
Maxim Healthcare Northeast Philadelphia, PA Regional Office offers a range of home healthcare services with a focus on compassionate care. While many families appreciate the dedication of individual staff members, there are notable concerns regarding communication and job availability for caregivers. Families considering this agency may want to weigh the positive aspects of care against the reported challenges.
