Overview
Home Care Associates, located in Philadelphia, Pennsylvania, is a home health care agency that prioritizes high-quality, reliable care tailored to individual in-home needs. As the only worker-owned home care agency and B Corp Certified home care company in the state, they emphasize the well-being of their workforce to ensure the best possible care for clients.
Services & Support
Home Care Associates offers a range of services designed to meet diverse care needs, accepting both private and public pay clients. Their team is composed of highly trained aides who provide compassionate support in various situations, including post-surgical care and assistance for those with chronic conditions.
Care Approach & Staff
The agency is committed to empowering its caregivers through comprehensive training programs. Many staff members have noted the effectiveness of the training sessions, which are designed to ensure that caregivers are well-prepared for their roles. This approach not only equips employees with practical skills but also fosters a supportive work environment, contributing to the overall quality of care provided to clients.
Who They Serve
Home Care Associates serves a wide range of clients, including those recovering from surgery, individuals with chronic illnesses, and families needing extra support. The agency’s focus on compassionate care is evident in the positive experiences shared by families who have utilized their services during challenging times.
What Families Say
Families have expressed appreciation for the professionalism and attentiveness of the aides provided by Home Care Associates. Many reviews highlight the warm and supportive nature of the staff, noting that caregivers not only meet the physical needs of clients but also bring comfort and kindness during difficult moments. This level of care has led to strong recommendations from families who have experienced their services firsthand.
Room for Improvement
Some feedback indicates a need for improvement in the background check process for new employees, as it is currently conducted later in the training program. This has led to concerns for some applicants regarding their suitability for the role.
Summary
Home Care Associates stands out as a dedicated home health care provider in Philadelphia, Pennsylvania, with a focus on quality training and employee empowerment. Their commitment to compassionate care is reflected in the positive feedback from families, making them a notable choice for in-home care services.
