Overview
Deer Meadows Home Health and Support Services, located in Philadelphia, Pennsylvania, is a home care agency that offers certified skilled nursing and in-home care services. They aim to provide essential health care in the comfort of clients’ homes, with a focus on skilled nursing and social worker support.
Services & Support
Deer Meadows provides a range of services, including skilled nursing care and support from social workers. They also offer rehabilitation services to assist patients recovering from medical issues. Some families have reported positive experiences with the nursing and therapy staff, highlighting their professionalism and respect for clients’ needs.
Care Approach & Staff
The staff at Deer Meadows includes nurses and therapists who have been described as caring and professional by some families. However, there are mixed reviews regarding staff behavior, with some residents and families expressing concerns about rudeness and a lack of attentiveness. Instances of staff being dismissive or ignoring residents’ needs have been reported, which raises questions about the overall care approach.
Who They Serve
Deer Meadows serves a variety of clients, including those requiring in-home rehabilitation services. Families have noted that while some staff members demonstrate a high level of care, experiences can vary widely, with some clients feeling neglected or poorly treated.
Service Area
The agency operates within Philadelphia, Pennsylvania, providing home health services to residents in this area.
Scheduling & Availability
Some families have expressed frustration with the scheduling and availability of services. Reports indicate that if the agency is unable to staff a case, they may cancel services with limited notice, leading to concerns about continuity of care.
What Families Say
Feedback from families is mixed. While some have praised the care provided by individual staff members, others have raised serious concerns about the treatment of residents and the overall organization of services. Positive comments often highlight specific nurses and therapists, while negative reviews point to issues with communication and staff attitudes.
Room for Improvement
Several families have noted areas needing improvement, including staff responsiveness, communication, and overall organization within the home health department. Concerns about medication management and the treatment of residents have also been highlighted, indicating a need for better oversight and training.
Summary
Deer Meadows Home Health and Support Services offers a range of in-home health care services in Philadelphia, Pennsylvania. While some families have had positive experiences with the skilled nursing and therapy staff, there are significant concerns regarding staff behavior, communication, and the overall organization of services. Families considering this agency may want to weigh these mixed reviews carefully.
