Overview
Angelic Home Care Agency Inc., located in Philadelphia, Pennsylvania, is dedicated to providing home care services to clients dealing with various health challenges. The agency emphasizes a commitment to meeting the health needs of its patients while ensuring personalized attention and reliable support.
Services & Support
Angelic Home Care Agency offers a range of services, including 24-hour care, which ensures that licensed practitioners are available to respond to medical needs at any time. The agency focuses on delivering tailored care solutions based on individual assessments conducted by intake specialists. This personalized approach aims to cater to the specific requirements of clients, ensuring they receive the appropriate support.
Care Approach & Staff
The staff at Angelic Home Care Agency is described as compassionate and attentive, with many families noting their commitment to providing quality care. Some reviews highlight the agency’s focus on continuous training and certification for caregivers, which contributes to their professionalism. However, there are concerns regarding staffing stability, as some reviewers expressed dissatisfaction with recent changes in personnel that affected their care continuity.
Who They Serve
The agency primarily serves elderly clients and those dealing with injuries or illnesses. Families have reported positive experiences with the care provided to their loved ones, noting the kindness and professionalism of the staff. However, there are mixed reviews regarding the agency’s ability to meet specific needs, with some families experiencing challenges in securing the appropriate assistance.
What Families Say
Feedback from families is varied. While many express gratitude for the compassionate care their loved ones receive, others have raised concerns about the agency’s reliability and communication. Positive reviews often mention the helpfulness of the staff and their dedication to patient care, while negative feedback points to issues with staffing changes and unmet needs.
Room for Improvement
Several families have expressed concerns regarding the agency’s handling of staffing changes, which led to disruptions in care. Some noted that communication about these changes was lacking, which caused frustration for both clients and their families. Addressing these issues could enhance the overall experience for those relying on their services.
Summary
Angelic Home Care Agency Inc. in Philadelphia, Pennsylvania, is committed to providing tailored home care services to clients in need. While many families appreciate the compassionate care and professionalism of the staff, there are notable concerns regarding staffing stability and communication. By improving these areas, the agency could further enhance its reputation and service quality among clients and their families.
